Experience

• Development Manager at Electronic Arts

  US

  December 2022 - October 2023

  • Conducted external partner evaluations and due diligence analysis utilizing Electronic Arts’ proprietary risk external partner management framework.
  
  • Cultivated strategic partner portfolio and business relationships along with check-ins and on-site assessments of established EA external partners to enhance trust and viability.
  
  • Supported EA game and central technology teams through consulting on external development strategies.
  
  • Provided recommendations on external partners along with risk assessments to align with EA project needs.
  
  • Streamlined collaborations with central teams such as Legal, Security, Audit, Global Strategic Sourcing, Finance, Compliance, etc., providing process improvements and program management following EA studio requirements.
  
  • Acted as a dedicated contact for EA technology teams, evaluating ongoing and possible EA external partners regarding quality standards covering game development, co-development, full SKU development, porting, art, animation, cinematics, audio, engineering, localization, networking, R&D, UX-UI, IT, QA, and security.
  
  • Attended business development conferences such as the External Development Summit to expand EA external partner network and leverage potential service providers.
  
  • Collaborated with teams distributed worldwide utilizing a variety of communication & project management tools.

• IT Asset Management Specialist (Project Management Focus) at Bethesda Softworks / Bethesda Games Studios

  US

  December 2018 - May 2022

  AAA Game Projects:
  
  • Ghostwire: Tokyo (PlayStation 5, PC)
  
  • Deathloop (PlayStation 5, PC)
  
  • The Elder Scrolls Online (Stadia)
  
  • The Elder Scrolls: Blades (iOS, Android, Nintendo Switch)
  
  • Doom Eternal (Xbox One, PlayStation 4, Stadia, PC)
  
  • Doom 64 (Xbox One, PlayStation 4, PC)
  
  • Rage 2 (Xbox One, PlayStation 4, PC)
  
  • Fallout 76 (Xbox One, PlayStation 4, PC)

  - Partnered with cross-disciplines on project development process, providing project management assistance.

  - Collected key metrics from departments to optimize project, technology, and personnel needs to mitigate hardware and software obstacles across departments.

  - Defined and developed project schedules and milestones utilizing Agile project management methodologies as prioritized by stakeholders and product owners,

  - Monitored departmental progress, and individual tasks to ensure long and short-term milestones were met along full development cycle.

  -Acted as point of contact for IT and Game development teams to creatively and analytically iterate on project needs prior to and during sprints, performing support as needed.

  - Utilized subject matter expertise with Atlassian products for drafting of project documentation in Jira and Confluence, liaising with production, product owners, and business representatives across ZeniMax studios and their respective projects.

  - Formulated technical documentation for business processes, articulating standard operating procedures to personnel across company.

  - Utilized existing inventory database tools to inventory preexisting hardware and software, standardizing asset management practices and procedures for onboarding of technology assets.

  - Created and received purchase orders in Oracle and conducted asset distribution and excess asset redistribution to teams across all projects and disciplines.

  Jira, Confluence, Trello, Device42, Flexera, Lansweeper, ChangeGear TestTrack Pro, Hansoft, Oracle, Dev Consoles: Xbox, PlayStation, Nintendo, iOS, Android

• QA Assistant (Management focus) at Bethesda Softworks / Bethesda Games Studios

  US

  June 2015 - May 2019

  AAA Game Projects:
  
  • Doom 64 (Xbox One, PlayStation 4, Nintendo Switch, PC)
  
  • Doom II, Doom 3 BFG Edition (Nintendo Switch)
  
  • Doom (Re-Release) (Stadia, Nintendo Switch)
  
  • The Elder Scrolls: Blades (iOS, Android, Nintendo Switch)
  
  • Rage 2 (Xbox One, PlayStation 4, Stadia, PC)
  
  • Wolfenstein: Youngblood (Xbox One, PlayStation 4, Stadia, Nintendo Switch, PC)
  
  • Wolfenstein: Cyberpilot (PlayStation VR, HTC Vive)
  
  • Fallout 76 (Xbox One, PlayStation 4, PC)
  
  • The Elder Scrolls: Legends (iOS, Android, Nintendo Switch, PC)
  
  • Prey (Xbox One, PlayStation 4, PC)
  
  • Quake Champions (PC)
  
  • Dishonored: Death of the Outsider (Xbox One, PlayStation 4, PC)
  
  • The Evil Within 2 (Xbox One, PlayStation 4, PC)
  
  • Wolfenstein II: The New Colossus (Xbox One, PlayStation 4, PC)
  
  • Doom (2016) (Xbox One, PlayStation 4, PC)
  
  • Elder Scrolls: Legends (iOS, Android, Nintendo Switch)
  
  • Dishonored 2 (Xbox One, PlayStation 4, PC)
  
  • Wolfenstein: The Old Blood (Xbox One, PlayStation 4, PC)
  
  • Fallout Shelter (iOS, Android)
  
  • Fallout 4 (Xbox One, PlayStation 4, PC)

  - Responsible for project databases, project reports, and driving forward daily project deliverables.

  - Created project test plans to handoff to project QA Leads and QA staff with focus on project goals and build quality.

  - Aggregated tribal knowledge and interviewed subject matter experts to author and build Confluence database and Jira project management for department.

  - Interviewed QA applicants, managed logistics for talent acquisition, onboarding of personnel, and training needs.

  - Identified testing workflows and procedures, establishing rapport with other departments and provided coverage on areas of improvement to testing methodologies, shifts in priorities, and schedules.

  - Drafted maintenance testing strategies for shipped projects, implemented across projects including GaaS.

  Jira, Confluence, TestTrack Pro, Hansoft, Oracle, Dev Consoles: Xbox, PlayStation, Nintendo, iOS, Android